TERMS AND CONDITION
SERVICES
By submitting an order and / or payment, you purchase the product for your own use only. All products are designed by freelance authors who have transferred all rights and ownership of the products to the company. It is your responsibility to read these terms and conditions before submitting any orders and / or payments to this site.
REFUND POLICY
It is important to read and understand the refund policy carefully to gain a complete understanding of the privileges and limitations of the Excel Book Writing policy. We offer refunds only in special cases and under certain conditions, detailed below:
• CHANGE OF MIND:
The client is entitled to a refund before our authors/editors start working on the project. The customer has no right to request a refund if the product does not meet the customer’s requirements.
• INCOMPETENT DELIVERY:
Once the work has been delivered, customers are not entitled to a refund until they have exhausted all the options described below;
- If it does not meet the project requirements (according to customer request/ documentation).
- We are committed to providing our customers with 100% satisfaction and offering unlimited reviews to ensure delivery lives up to the mark. We will assign, reassign and rewrite your work to ensure complete satisfaction. Revisions for FREE for the future, but with the same value and you can use them anytime. If we are still unable to deliver what is requested, the refund will be processed by mutual agreement at a specified percentage (but only in cases where the delivery is completely out of mark).
• REFUND TIME:
- Refunds are processed within 10-14 business days of delivery. Refunds requested after the stipulated time period (NDA termination) will not be forfeited.
- All customers must be aware of the refund date when ordering.
• CONDITIONS FOR NO or ZERO REFUND:
- In case of delayed delivery due to minor technical errors such as grammar, writing, word count, missing references, etc., refunds will be processed by mutual agreement and the company will only deal with partial refunds or discounts reserved for future purchases.
- The company will not be responsible for any delays from the customer’s end.
- No compensation will be refunded for lack of documentation.